We Work With Your Insurance

Mindful Communication Group accepts Medicaid, Medicare, and most major insurance plans in Virginia and Georgia. We believe cost should never be a barrier to mental health care.

Accepted Insurance Plans

We are in-network with Medicaid, Medicare, and most major commercial insurance plans at both our Newport News, VA and Douglasville, GA locations. Not sure if we accept your insurance? Contact us and we will verify your benefits before your first appointment, at no cost to you.

Virginia & Georgia Insurance

Virginia

Virginia Insurance Plans (Newport News Office & Virtual VA)

Medicaid Managed Care Organizations (MCOs)

  • Optima Health Medicaid

  • Anthem HealthKeepers Plus Medicaid

  • Aetna Better Health of Virginia

  • United Healthcare Community Plan

  • Sentara Health Medicaid

Commercial & Other Insurance

  • Aetna

  • Anthem / Blue Cross Blue Shield

  • Cigna

  • United Healthcare

  • Humana

  • Sentara Health

  • Medicare

Insurance acceptance varies by clinician. Please contact our office to confirm that your specific therapist is in-network with your insurance plan before scheduling your first appointment. We will verify your benefits at no cost.

GEORGIA

Georgia Insurance Plans (Douglasville Office & Virtual GA)

Medicaid Managed Care Organizations (MCOs)

  • Amerigroup Georgia Medicaid

  • Peach State Health Management

  • WellCare of Georgia Medicaid

  • United Healthcare Community Plan Georgia

  • Ambetter from Peach State Health

Commercial & Other Insurance

  • Aetna

  • Anthem / Blue Cross Blue Shield

  • Cigna

  • United Healthcare

  • Humana

  • Medicare

Insurance acceptance varies by clinician. Please contact our office to confirm that your specific therapist is in-network with your insurance plan before scheduling your first appointment. We will verify your benefits at no cost.

How Insurance Works at MCG

Using insurance for mental health therapy is simple, and we handle most of the process for you.

  • Before your first appointment, we verify your insurance coverage and confirm which of our clinicians are in-network with your plan. We will match you with the right therapist and confirm your copay, deductible, and out-of-pocket costs upfront. No surprises.

  • You authorize us to file claims on your behalf. We handle all billing so you can focus entirely on your care.

  • Once your benefits are confirmed, simply show up for your appointment. We take care of the rest.

Please note: In order for a claim to be processed, your therapist must assign a mental health diagnosis and document medical necessity. Using insurance means your treatment information becomes part of your permanent health record.

Don't See Your Insurance Listed?

We are in-network with most major insurance plans, but if your specific plan is not listed or your clinician is not in-network, we do not want that to stop you from getting the care you need. We offer private pay options for clients whose plan is not currently accepted. Contact our office to discuss rates and flexible payment options.

Insurance Frequently Asked Questions

Still have questions? Take a look at the FAQ or contact us anytime.

  • Contact your insurance provider directly or let us do it for you. We verify benefits at no cost before your first appointment and will clearly explain your coverage, copay, and deductible.

  • Yes — we accept multiple Medicaid Managed Care Organizations in both Virginia and Georgia. If you are unsure which MCO you are enrolled in, check your Medicaid card or contact your state Medicaid office.

  • Insurance acceptance varies by clinician. When you contact us, we will confirm which therapists are in-network with your specific plan and match you accordingly. We never want insurance to be a barrier to getting the care you need.

  • Coverage for couples therapy varies by plan. Contact us and we will verify your specific benefits before your first appointment. Private pay options are also available.

  • Yes — Medicaid, Medicare, and most commercial plans cover outpatient substance abuse counseling. Contact us to verify your benefits.

  • You will be responsible for the full session cost until your deductible is met. We will let you know your estimated cost upfront so you can plan accordingly.

  • Contact us and we will check whether we can accept your plan. We are continuously working to add new insurance providers to better serve our community.

Still have questions? Email us at adminoffice@mindfulcommunicationgroup.com or call our Newport News office at 757.260.5507 or our Douglasville office at 678.338.8012.

Ready to Get Started?

We are here to help you navigate insurance and take the first step toward better mental health. Contact us today and we will verify your benefits at no cost, so you can focus on what matters most.