Mental Health Frequently Asked Questions

  • Yes, we do! Your health plan may provide coverage for behavioral health services, including psychotherapy. MCG accepts most commercial insurance plans and Virginia Medicaid Managed Care Organizations (MCOs).

    Before using insurance for therapy, it is important to understand how coverage works. In order for a claim to be processed, your therapist must assign a mental health diagnosis and document medical necessity for treatment. Insurance carriers may store this information for multiple years and may request portions of your clinical record for review at any time.

    Using insurance means your treatment information becomes part of your permanent health record, which may influence eligibility for future benefits, depending on the insurer’s policies.

    By choosing to use your insurance, you authorize Mindful Communication Group to file claims on your behalf and to release the clinical information required by your insurance plan for coverage and reimbursement.

  • Virtual therapy is available in Virginia and Georgia. Please contact our office today to request an appointment.

  • Therapy, also known as counseling or psychotherapy, is a process where you work with a trained mental health professional to address personal challenges, emotional difficulties, and mental health issues. The goal is to gain insights, develop coping strategies, and improve overall well-being.

  • You might consider therapy if you are experiencing persistent feelings of sadness, anxiety, or stress, struggling with relationships, facing major life changes, or finding it difficult to manage daily activities. Therapy can also be helpful if you want to gain a deeper understanding of yourself and improve your mental health.

  • In the first session, I will typically gather information about your background, current issues, and goals for therapy. This is also an opportunity for you to ask questions and get to know me to see if you feel comfortable working together.

  • It's perfectly normal to feel nervous about starting therapy. The idea of opening up or crying in front of someone new can be intimidating, and it's natural to worry about feeling awkward or uncomfortable. It takes courage to begin therapy. Therapy provides a space where you can be yourself and discuss anything that's on your mind, including your nervousness.

  • The frequency of therapy sessions varies depending on your individual needs and goals. Typically, sessions are scheduled once a week, but this can be adjusted based on your progress and preferences.

  • The duration of therapy depends on various factors, including the nature of your issues and your progress. Some people may benefit from short-term therapy (a few months), while others might need longer-term support (a year or more).

  • Yes, therapy is confidential. Therapists are bound by ethical guidelines to keep your information private. However, there are some exceptions, such as if there is a risk of harm to yourself or others, or in cases of abuse or legal requirements.

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